View free White Papers from CCMI. http://whitepapers.ccmi.com en-us 60 © 2008 CCMI. Tue, November 18, 2008 12:00:00 EST Fri, November 21, 2008 06:52:03 EST http://whitepapers.ccmi.com http://whitepapers.ccmi.com/images/CCMI/rss.gif View free White Papers from CCMI. Communications expense average $180 million annually at Fortune 500 companies, underscoring the premium all companies now place on telecom expense management (TEM). But successful telecom expense management requires managers to apply the 4 steps of business intelligence – data, information, knowledge and action. This 8-page white paper explains how you can master each step and transform transactional as well as static data into strategic, proactive measures that produce impressive savings – like the $20 million a financial services firm identified in telecom billing errors. 8 pages http://whitepapers.ccmi.com/ViewSurvey.aspx?survey=37&whitepaper_id=50 Tue, November 18, 2008 12:00:00 EST MBG Telecommunications expenses are among the largest cost items on corporate income statements. According to leading industry analysts, many companies can lower their telecommunications costs by 15% or more without damaging their service quality, and the savings would go directly to their bottom lines. In this white paper, MBG outlines five steps that can lead to these savings. 8 pages http://whitepapers.ccmi.com/ViewSurvey.aspx?survey=37&whitepaper_id=44 Wed, September 24, 2008 12:00:00 EDT MBG Updated following the FCC's Nov. 5, 2008, meeting! Legal, regulatory and legislative issues have delayed meaningful and comprehensive Federal Communications Commission action on inter-carrier compensation reform (CC Docket 01-92) for several years, but now initial FCC action is widely expected this fall. This White Paper explains why the original rules for intercarrier compensation, developed in 1980s and ’90s, are no longer relevant and have led to rate arbitrage, widely different costing methodologies, tariff gaming and unsustainable increases in the Universal Service Fund (USF). The White Paper outlines several industry proposals being considered by the FCC and looks ahead to the impact of intercarrier compensation reform on carriers and service providers – from IXCs and ILECs to ISPs and CLECS – and enterprises. 11 pages http://whitepapers.ccmi.com/ViewSurvey.aspx?survey=32&whitepaper_id=42 Tue, September 09, 2008 12:00:00 EDT CCMI New federal rules on electronically stored information (ESI) could mean more work but also new opportunities for telecom managers and other communication technology professionals. Prepare for records-recovery requests from your attorneys by learning the basics of the new “e-discovery” rules adopted in 2006 by the U.S. Supreme Court to govern lawsuits in federal civil courts. See how the rules require enterprises to produce voicemails, call-detail records, e-mails, faxes, text messages, interactive voice response (IVR) transactions and other ESI relevant to the court case as part of the litigation discovery process. Telecom managers will experience a new dimension in their role as the enterprise legal department turns to them for assistance in responding to e-discovery demands. 9-page White Paper. http://whitepapers.ccmi.com/ViewSurvey.aspx?survey=24&whitepaper_id=9 Mon, May 05, 2008 12:00:00 EDT E-Discovery for Voice Pros Webcast