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Mid-Market Telecom Expense Management TrendsVoice Report and vCom Solutions surveyed 100 U.S.-based firms with annual revenues of $25 million to $500 million to pinpoint the key issues organizations of this size face as the size and complexity of their telecom environments grow. These enterprises now use many complex wireless and wireline services as well as multiple communications service providers, but there has not been a commensurate increase in technical and analytical skill sets to effectively manage the procurement, deployment and expense associated with the services. This report identifies the real challenges SMBs face, measures the true scope of the problem, and examines available alternative solutions. 9 pages. Read more...
Trends and Best Practices to Control International Roaming CostsDespite mandates to contain international cell phone costs, multinational companies are experiencing an increase in international roaming service charges as more and more employees travel abroad, according to a recent survey of Fortune 1000 companies. For example, more than one in three respondents spend an average of at least $1,000 per user per month on roaming costs for their international travelers. The question is: what tools and resources do enterprises have at their disposal to reduce the excessive mobile charges racked up by their international travelers? This report examines what enterprises have been doing to cut costs, how well those approaches have been working, and other emerging options they might consider trying. 8 pages. Read more...
Communications Technology Insight: Voice Report’s 2011 National Salary Survey ReportVoice Report recently surveyed 207 telecom and networking professionals about their annual compensation and the results indicate that, despite being in an economy fraught with corporate layoffs and reorganizations, communications technology professionals have, on average, maintained the status quo. Additionally, future opportunities for pay increases and bonus or profit-sharing income exist. 10 pages. Read more...
Communications Technology Insight: Endpoint Data Security in the Enterprise EnvironmentEndpoint security solutions, in one form or another, have been around for a long time. But an increasingly mobile workforce has made the need to centrally manage data security critical, especially given the proliferation of employee-liable mobile devices. This report compiles and assesses survey results and provides insight into how enterprises are using endpoint data security strategies to manage and protect their sensitive information. Underwritten by e-Cycle LLC (http://www.ecycle.com). 10 pages. Read more...
Communications Technology Insight: Mobility Management in the Enterprise EnvironmentExecutives across dozens of industries provided input regarding how their organizations are using mobility management (MM) solutions to control costs and enhance their business operations. This briefing provides real-world insight into true mobility management solution penetration rates ... platform selection (In-house, SaaS, BPO, etc.) ... actual savings and benefits realized ... future investment plans ... challenges following implementation ... and much more. Discover how your peers at leading enterprises structure and implement their wireless management strategies. 8 pages. Read more...
Communications Technology Insight: Video-Enabled Collaboration in the EnterpriseThis independent survey research report uncovers an enterprise marketplace that has moved dramatically to adopt video communications as a key operational asset, and that will grow even faster as executive’s concerns over quality and reliability ease. More than 100 executives across dozens of industries provided input regarding how their organizations use -- or plan to use -- video-enabled collaboration to enhance business operations. This report, which contains 10 charts along with incisive analysis by our editors, delivers real-world insight on exactly how enterprises view the opportunities and challenges of video collaboration ... and how, when and where they deploy it. 10 pages. Read more...
Communications Technology Insight: SIP Trunking in the EnterpriseThis independent survey research report on Session Internet Protocol (SIP) trunking reveals an enterprise marketplace that is poised to make significant investments in this technology -- even as executives wrestle with questions about exactly how new deployments will affect current telecom operations and future initiatives. Executives across dozens of industries were asked to provide input regarding their adoption and utilization plans for SIP trunking within their enterprises. With 10 information-packed charts -- each coupled with incisive analysis -- you discover exactly how enterprises just like yours are approaching SIP trunking. 7 pages. Read more...