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White Papers & Webinar Replays

As a service to our customers, we provide this web site as a free education and research tool. It will aid your quest for solutions to current or approaching business problems or needs. To search the site, simply scan the resource list below or enter a key word or phrase in the search window above.

The Future of Enterprise Communications on the Desk, in Your Pocket, and in the Cloud

Three mega trends dominate enterprise communications today. Combined, they create a new reality for enterprise communications professionals that challenge well-established best practices in every segment of the communications lifecycle – from procurement and network engineering to expense control and policy management. This white paper breaks down each trend and examines how they will influence enterprise communications strategy during the next 24 to 36 months, and provides advice on how best to prepare your organization to harness and benefit from these profound changes. 8 pages. Read more...

Five Major Trends in Enterprise Mobility

The enterprise mobility market continues to grow and evolve, driven primarily by the requirements of consumers rather than enterprise buyers. For enterprise mobility managers, this presents some daunting challenges. This white paper examines the key trends in enterprise mobility over the next 12-18 months, the drivers of those developments, and what enterprise IT departments should anticipate. 9 pages. Read more...

The International Roaming Problem: How to Balance Cost, Connectivity, and Security Concerns

Midmarket and enterprise companies are attempting to control escalating international wireless roaming costs primarily by modifying mobile employees’ usage behavior. While this strategy has met with some economic success, the resulting savings are being offset by some unfortunate consequences. Understand those consequences and the alternatives companies are employing to reduce international roaming costs. 8 pages. Read more...

Telecom and Legal Considerations in 911 Planning: The Importance of a Team-Based Approach

The pervasive use of IP technologies, as well as increased mobility, have made managing access to 911 in the enterprise more difficult than ever before. Ensuring you have accurate location identification is both time and labor intensive ... and a critical on-going responsibility. This paper examines the elements essential to constructing a reliable plan for the most efficient management of emergency information. 13 pages. Read more...